This page provides the terms of sale and purchase for Vanglaini digital products, including digital subscriptions, offered by Vanglaini newspaper and vanglaini.org ("vanglaini" or "we" or "us").
1. GENERAL TERMS OF SALE
1.1. Definitions
1.2. About Digital Products
1.3. Processing and Payment
1.4. Pricing
1.5. Billing
2. CANCELLATION AND REFUND POLICY FOR DIGITAL SUBSCRIPTIONS
1. GENERAL TERMS OF SALE
1.1. Definitions
The term "digital product" refers to paid digital products available from Vanglaini, including Vanglaini digital subscriptions.
1.2. About Digital Products
You are not required to purchase anything in order to use vanglaini.org. If you do not purchase a subscription or product, your access to vanglaini.org content and services will be limited.
Vanglaini reserves the right to modify the content, type and availability of any digital product at any time.
1.3. Processing and Payment
Vanglaini will process your digital subscription or purchase as promptly as possible. Your payment details must be verified before your subscription or product can be activated.
We reserve the right to reject any order or purchase at any time.
If your initial payment authorization is later revoked, your subscription, product or access will be terminated. Contact Us if you believe your access was terminated in error.
Unless specified otherwise in the Cancellation and Refund Policy, all charges are nonrefundable. You can access your account through 'Subscription' from settings after login.
1.4. Pricing
When you purchase a digital product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.
All prices are in Indian rupees.
Vanglaini reserves the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.
If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.
Additional Costs
If your product includes access to other products, you may have to pay additional fees to fully access those products. These additional charges will be clearly stated.
When you use your digital product, you may incur other additional charges, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.
If you believe someone else has used your account or you are being charged for a product you do not have, please Contact Us.
1.5. Billing
We will charge or debit your payment method at the beginning of your subscription or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.
To view information about your billing cycle visit the 'Subscription' page from the settings after login.
All Vanglaini digital subscriptions should be renewed manually. You can view your payment method at any time in the 'Subscription' page.
2. CANCELLATION AND REFUND POLICY FOR DIGITAL SUBSCRIPTIONS
You can cancel your digital product at any time by calling 0389-2328579 or from Contact Us.
When you cancel, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.
Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.
Cancellations by Us
We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion.
If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.